Frequently Asked Questions

Select your preferred product, choose the available size or variation and add it to your bag. Continue to checkout, enter your delivery details and complete payment using one of the available payment methods.

Yes. Free shipping is available on qualifying orders over €400. The applicable delivery option and any charges are displayed at checkout before payment.

When your order has been prepared and dispatched, you will receive an email with the available tracking information. Tracking updates may take a little time to appear after dispatch.

Please contact us as soon as possible. We will do our best to assist before the order enters preparation or dispatch, but changes or cancellation cannot be guaranteed once processing has begun.

Contact our team before sending an item back. We will confirm whether the item is eligible and provide the correct return instructions according to the terms that applied to your purchase.

Items should be unused, unworn and returned with their original tags, packaging and any included accessories. Items that show signs of wear, alteration or damage may not be accepted.

Yes. Visit My Account to create an account, manage your personal details and addresses, and view available order information.

You can contact us by email at info@gigiboutiques.com or by telephone at +30 22860 72184.